Capital Support | Mission and Values

Mission and Values

At Capital Support our vision is to be the most trusted and respected IT provider. Since founding in 2002, we have stayed true to three core principles: our people, our expertise and our support.

At Capital Support our vision is to be the most trusted and respected IT provider. Since founding in 2002, we have stayed true to three core principles: our people, our expertise and our support.

These principles have made us one of the leading technology providers to the alternative investment and professional services markets, and see us continue to go from strength to strength.

We constantly develop our service offerings to ensure that we continue to meet the operational and regulatory needs of our customers; thanks to our people, our expertise and our support we are well placed to assist you with any size of project or undertaking.

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Our People

Our people are the face and voice of Capital Support, and it is through our commitment to employing the very best people throughout the organisation that we are able to deliver exceptional services to our customers. We adopt a rigorous approach to building our teams, with a unique recruitment process ensuring that only the strongest candidates are considered for roles within the organisation.

Our Expertise

We see ourselves as IT Champions for our customers, providing not only reactive support but also proactive guidance on how IT can best meet their developing needs. In order to achieve this we must be experts not only on the ever-changing IT landscape, but also on the industry sectors in which our customers operate. We recognise the importance of due diligence and our people take it seriously; it’s in our blood.

Our Support

Our reputation is built around the high levels of service delivered throughout the business, but especially by our Technical Services teams. We’re an IT company that prides itself in delivering excellent services, and that means investing significantly in our people and processes. More than 75% of our staff work in Technical Services, and we are able to provide comprehensive 24/7 support to customers globally.

Customer Charter – Putting Customers at the Heart of Our Business

  • Our Values

    Our Commitment to CustomersOur Commitment to Customers – We are committed to providing a first-class customer service and resolving customer queries rapidly.

    Our Passion for PartnersOur Passion for Partnership – We are committed to partnering with industry leaders and technology specialists to offer our customers the best value products and services.

    Our Friendly ApproachOur Friendly Approach – We endeavour to always be friendly, polite and professional in everything that we do.

    Our Diligent AttitudeOur Diligent Attitude – We will listen and help you find the best possible solutions that meet your business needs.

    Our AttitudeOur Expertise – We focus on providing you with relevant, insightful information based upon our years of experience, skills and knowledge gained within the industry.

Find out more about our services

Contact us or call 020 7458 1250

Testimonials